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Natural Language Understanding

We integrate industry-leading AI engines to interpret user intent, context and sentiment—delivering natural, human-like conversations from day one. These platforms learn from real interactions and adapt over time, ensuring visitors feel understood and engaged without you having to build or train models in-house.

Shopify Developer

24/7 Availability

By harnessing proven conversational AI services, your chatbot is always online—ready to answer questions, qualify leads or schedule appointments around the clock. Instant, accurate responses keep prospects moving down the funnel while you focus on core business, and demonstrate reliability to every visitor.

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Quick response time and maintenance turnaround time

Multi-Channel Integration

We connect best-in-class AI chat platforms across your website, social channels and messaging apps—so you maintain a consistent brand voice everywhere. One central configuration means you manage responses and data in a single dashboard, with full visibility into every customer interaction.

Seamless Handoff

When a human touch is needed, our integrations automatically escalate chats to your team or trigger email/SMS alerts—with full conversation history included. You get the efficiency of automation plus smooth handoffs so nothing slips through the cracks.

Knowledgable Shopify experts at your fingertips

Our AI Services

We build on the latest technologies

Our Shopify Development Process

Requirements Analysis

We have a free consultation with you to discuss the scope of the work and the desired outcome. We will then analyse and get back to you with a project brief and an estimated timeline. 

Develop Shopify Project

We work through the items outlined in the project brief and communicate regularly regarding the project status and any items we require feedback on. 

Testing and Client approval

Once we have finished the development work, we will pass it on to you for review and feedback. We then complete any updates or changes, make the changes live and get sign off. 
Shopify developer process

Ongoing Maintenance and Support

We then provide ongoing support and monitoring to ensure your Shopify store is working as expected. Your Shopify store is like your car; it requires regular maintenance and monitoring to ensure it is running optimally. 
Shopify developer process

You run your business. We'll handle your website or app.

We are your all-in-one web solutions provider your business can count on for web design to web development projects.

Frequently asked questions

Shopify is a platform that enables businesses to build and operate online stores. Shopify offers a variety of features and tools to help develop and manage eCommerce stores, including a drag-and-drop store builder, theme customisation, product management, and marketing tools.

If you have a business in Australia, it makes sense to use Australian Shopify developers. This way, you can ensure that your developer understands the local market and can provide the best possible service to your customers.

There are many advantages to working with local Shopify developers, including:

  1. PersonalisedPersonalised service: You can expect personalised service and attention when you work with a local company. The company will get to know you and your eCommerce store. It will be able to provide tailored solutions that meet your specific needs.

  2. Expertise: Local companies have the knowledge and experience necessary to develop high-quality Shopify stores that meet your expectations.

  3. Flexibility: Local companies are typically more flexible than large, national companies and can offer custom Shopify solutions that fit your budget and schedule.

  4. Support: When you work with a local company, you can expect prompt, professional support if any problems arise.

We are an Australian web development company based in Zetland, NSW. We serve happy Shopify store owners in Sydney and around Australia. 

A Shopify developer is responsible for developing, customising, and maintaining Shopify stores. They work with Shopify’s platform and APIs to build robust online stores for clients. Developers also build apps and integrations for Shopify merchants.

Shopify uses Liquid for its themes, a templating language created by Shopify. Both themes and apps use the liquid language on the Shopify platform.

Shopify theme development creates custom themes for the Shopify eCommerce platform, including developing new templates, styles, and functionality for Shopify sites.

Themes are templates used to control the overall look and feel of an online store. Editing the store theme can change the website’s colour scheme, layout, and style. 

If you have or want a custom design for your store, investing in a custom-built theme may be worth it. However, if you’re starting or are on a tight budget, plenty of great themes are available.

Shopify is a platform that specialises in e-commerce, while WooCommerce is a WordPress plugin. So, the answer to this question depends on what you need. If you need an all-in-one solution for your eCommerce business, then Shopify is the better option. However, if you already have a WordPress website and need to add eCommerce functionality, then WooCommerce is a good option.

There are a few ways to migrate from WooCommerce to Shopify. You can use a tool like Cart2Cart, which will automate the process, or you can manually export your products and import them into Shopify.

Shopify is a platform for businesses of all sizes to build an online store. Shopify provides the tools and resources companies need to create a website, manage their inventory, take payments, and ship their products.

Shopify is an excellent platform for beginners. It’s easy to use and has many features to help you create a successful online store. It also has a wide range of plugins and themes available, so you can customise your store to suit your needs.

Some benefits of Shopify include that it is easy to use, has a variety of features and tools, and is customisable. Shopify has a 24/7 support team and offers a 14-day free trial.

Shopify is an excellent choice for businesses to sell online. Shopify provides users with the tools and resources needed to build an online store, including a customisable platform, payment processing, shipping, and customer management.

Yes, you can build a whole website on Shopify. You can use Shopify to create a website, add products, and process payments.

To update a Shopify theme click the Update button in the Shopify admin, which will edit the theme to the latest version. Alternatively, you can update your theme by downloading the newest version from the Shopify Theme Store and uploading it to your shop.

Shopify Partners are developers and agencies that build apps and themes for Shopify merchants. They also provide services to help merchants use Shopify, such as setting up their stores and providing training.

Shopify is a platform for creating online stores. It is not an online store itself.

No, it is not free to create a store on Shopify. There is a 14-day free trial available, but you will need to select a paid plan to continue using the platform after that.

We are Shopify developers; our other services include:

  • Building Shopify websites
  • Web design
  • Custom app development
  • All at an affordable price

You can start a Shopify store by using the Shopify platform to build your site or a Shopify partner to help you develop and manage your site.

A Shopify expert knows everything about the commerce platform and has a good understanding of marketing, custom apps, Shopify plus,

Shopify Plus is a premium eCommerce platform designed for high-volume merchants. Shopify Plus includes features and tools to help businesses manage extensive inventories, process orders quickly, and handle customer inquiries efficiently. Shopify Plus also offers advanced fraud protection, custom reporting, and abandoned cart recovery.

A Shopify Partner is a company or individual authorised by Shopify to build apps and themes for the Shopify platform. Partners also provide professional services such as design, development, and strategy.

Lets talk

I’m Matt, the owner of Copeland Creative. Let’s have a no-obligation chat so we can meet and discuss how we can help your business.

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I’m Matt, the owner of Copeland Creative. Let’s have a no-obligation chat so we can meet and discuss how we can help your business. 

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