Expert Web Maintenance Solutions
Discover our range of customized maintenance plans designed to keep your website secure, efficient, and ahead of the curve.
We also offer Website Maintenance services.
WordPress Core, Theme, and Plugin Updates
Experience comprehensive WordPress maintenance with our service that covers core updates, theme modifications, and plugin upgrades, ensuring your site is secure, functional, and visually appealing.
Note: we can also work with other platforms.
Security and uptime monitoring
Our Security and Uptime Monitoring ensures your website’s continuous availability and security. It includes uptime and security scans, SSL and firewall monitoring, DDoS surveillance, and software update checks. We also track performance, manage access, and monitor regulatory compliance, keeping your site secure and efficient.
Website Backups & Recovery
Safeguarding your website’s data is crucial in the dynamic digital world. Our backup and Recovery services are designed to protect your website’s content, user data, and essential files against various online threats. We ensure secure backups and provide swift recovery in case of data loss, hacking, or unexpected incidents. Our proactive approach prioritises your website’s continuity and security, minimizing potential downtime and safeguarding your online integrity.
Your Local Website Maintenance Experts
Basic care & maintenance
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DNS management
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Monthly WordPress updates
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Monthly plugin updates
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Security and uptime monitoring
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Backup setup and monitoring
Essential care & maintenance
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DNS management
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Monthly WordPress updates
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Monthly plugin updates
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Security and uptime monitoring
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Backup setup and monitoring
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eCommerce support
Premium care & maintenance
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DNS management
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Monthly WordPress updates
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Monthly plugin updates
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Security and uptime monitoring
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Backup setup and monitoring
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eCommerce support
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Advanced reporting
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Fortnightly updates
Basic care & maintenance
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DNS management
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Monthly WordPress updates
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Monthly plugin updates
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Security and uptime monitoring
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Backup setup and monitoring
Essential care & maintenance
-
DNS management
-
Monthly WordPress updates
-
Monthly plugin updates
-
Security and uptime monitoring
-
Backup setup and monitoring
-
eCommerce support
Premium care & maintenance
-
DNS management
-
Monthly WordPress updates
-
Monthly plugin updates
-
Security and uptime monitoring
-
Backup setup and monitoring
-
eCommerce support
-
Advanced reporting
-
Fortnightly updates
Features
Basic care & maintenance
Essential care & maintenance
Premium care & maintenance
What we do
DNS Management
As a cornerstone of our website maintenance services, our DNS Management solutions are tailored to ensure the seamless connectivity and optimal performance of your online presence. DNS, or Domain Name System, is the backbone of your website’s accessibility on the internet, translating domain names into IP addresses. Our expert team comprehensively manages your DNS settings, mitigating risks and ensuring faster, more reliable website access for your users.
Monthly WordPress Updates
Keeping your WordPress site up-to-date is crucial for security, performance, and functionality. Our Monthly WordPress Updates service is designed to handle all aspects of keeping your WordPress site, themes, and plugins current. By entrusting us with regular updates, you ensure that your site benefits from the latest features, security patches, and performance improvements.
Monthly Plugin Updates
Your WordPress site’s efficient and secure operation relies heavily on its plugins. Our Monthly Plugin Updates service focuses on maintaining the health and functionality of your website by ensuring all plugins are regularly updated. This enhances security by patching vulnerabilities, ensuring compatibility, and unlocking new features.
Security and Uptime Monitoring
In an online world where threats are ever-present, and downtime can be costly, our Security and Uptime Monitoring services provide the vigilance your WordPress site needs. We offer continuous monitoring to detect and address security threats quickly and ensure your website remains accessible and functional around the clock.
Backup Setup and Monitoring
A robust backup system is the backbone of any website’s disaster recovery plan. Our Backup Setup and Monitoring service ensures that your WordPress site’s data is securely backed up and constantly monitored. This service is crucial for safeguarding your site against data loss due to unforeseen events or cyber threats. We provide comprehensive backup solutions tailored to meet the specific needs of your website.
eCommerce Support
In the fast-paced world of online retail, having robust eCommerce support is essential for the success and reliability of your online store. Our specialised eCommerce Support services cater to the unique needs of online merchants, ensuring that their WordPress-based storefronts are secure, efficient, and customer-friendly. We understand the intricacies of eCommerce platforms and provide a range of services to enhance your online business.
Advanced Reporting
Data-driven decision-making is at the core of successful online operations, and our Advanced Reporting services empower you with comprehensive insights into your website’s performance and user behaviour. We go beyond standard reporting, providing you with the data and analytics you need to make informed choices and optimise your online presence.
We build on the latest technologies
You run your business. We'll handle your website or app.
We are your all-in-one web solutions provider your business can count on for web design to web development projects.
Copeland Creative
36 Hansard Street, Zetland
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Copeland creative has done various jobs for my business over the past 4 years, I have found their work to be of upmost quality. I recommend Copeland Creative to all business seeking a reliable vendor to partner with.
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We are really happy to have found Matthew and the team at Copeland Creative. We engaged the team to help refresh an existing website. Nothing was too hard. The work was done promptly with great communication throughout. Highly recommend.
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Great WordPress and web development expertise and problem solving. Have found Matt and team very professional, responsive and reliable.
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Matt and his team not only built a great website for Mayfield but they continue to add value through maintenance and advice.
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At Open Door Coaching we have received consistent, high quality service delivery and response times from Copeland Creative; along with specific advice and trouble-shooting under pressure. We would certainly recommend their services to others.
How Can We Help You?
Please either fill in the form or book an appointment, and we’ll meet to discuss your project.
Frequently asked questions
Our comprehensive maintenance package includes regular WordPress and plugin updates, constant security and uptime monitoring, daily and weekly backups, swift recovery in case of data loss, full support for e-commerce platforms (on Essential and Premium plans), and detailed reporting on website performance and security (on Premium plan).
We perform monthly WordPress and plugin updates to ensure your website is always running the latest, most secure versions. If a critical update is released, we’ll implement it immediately to maintain the utmost security and performance.
We implement a multi-layered security approach that includes regular security scans to identify vulnerabilities, firewall implementation to block unauthorised access, SSL maintenance for secure data transmission, and proactive malware protection to prevent attacks
We monitor website uptime 24/7 using sophisticated tools. If an issue arises that causes your website to go down, we will be notified immediately and will work to resolve it as quickly as possible.
We perform backups daily to ensure the most recent data is secure. A full site backup is performed weekly to provide more data protection.
Our detailed reporting provides insights into website performance, security status, uptime, and user behaviour. We also provide e-commerce-specific reports, if applicable, such as sales, customer behaviour, and product performance.
We strive for swift implementation of all updates. Most updates are implemented within 24-48 hours of release, while critical updates are implemented immediately upon release.
In the unlikely event that your website is compromised, we will immediately put our recovery plan into action. This includes identifying the source of the breach, restoring your site from the most recent backup, and strengthening security measures to prevent future attacks.
Absolutely! We understand that every website has unique needs. Therefore, we offer customisable packages that you can tailor to match your specific requirements.
We run comprehensive security scans daily to identify and address any potential vulnerabilities, ensuring your website remains secure at all times.
We offer complete support for secure transactions, including SSL maintenance, shopping cart functionality, and troubleshooting payment gateway issues.
We send monthly reports via email, providing a complete overview of your website’s performance. Additionally, you can access these reports at any time through your client dashboard.
Yes, we definitely do. Our team is well-equipped to handle the complexities of multi-site setups, ensuring all your sites receive the care and attention they require.
If a plugin update causes issues, we will immediately restore your site to its previous state using the most recent backup. We will then investigate the issue, liaise with the plugin’s developer if necessary, and ensure a smooth and safe update.
We aim to minimize downtime as much as possible. Most maintenance tasks are performed in the background, allowing your site to remain live. In the rare case where downtime is necessary, we’ll schedule it during off-peak hours to minimize the impact on your visitors.
We accept all major credit cards and direct deposit for payment. Our payment process is secure and simple to use.
We take data security very seriously. This involves regular security scans, creation of secure backups, usage of SSL for secure data transmission, restricted access to sensitive data and constant monitoring for unusual activity.
You have complete flexibility with your maintenance package. You can upgrade, downgrade or cancel your package at any time. We’re here to accommodate your changing needs.
